Privacy Policy

Last updated: March 6, 2026

Who We Are

Our website address is https://epacerts.com. EPACerts.com is operated by EPA Certs, providing online EPA Section 608 Certification courses, practice exams, and proctored testing services. Our phone number is 1-844-EPA-CERT and our email is [email protected].

What Personal Data We Collect and Why

Account Registration

When you create an account on our site, we collect the following information:

  • Full name
  • Email address
  • Username and password

This information is required to create your student account, grant access to purchased courses and practice exams, and communicate important updates about your certification progress.

SMS Consent:

SMS consent information is not shared, sold, or disclosed to any third party or individuals.

Payment Information

When you purchase a course or certification package, your payment is processed securely through Stripe, our third-party payment processor. We do not store your credit card number, expiration date, or CVV on our servers. Stripe handles all payment data in accordance with PCI-DSS standards. We do retain transaction records including the date, amount, and items purchased for our business records.

Contact Form Submissions

When you submit a message through our Contact Us page, we collect your name, email address, and the content of your message. This information is used solely to respond to your inquiry.

Course Progress and Exam Data

As you progress through our EPA 608 prep courses and practice exams, we collect and store data related to your course completion, quiz scores, and exam attempts. This data is used to track your progress, generate certificates, and provide you with access to your learning materials.

Cookies

Our site uses cookies to keep you logged into your student account and to remember your preferences. These are essential cookies required for the site to function properly.

We may also use cookies from third-party services including:

  • Stripe: For secure payment processing
  • Google Analytics: To understand how visitors use our site so we can improve it (when implemented)
  • Google Ads: To measure the effectiveness of our advertising campaigns and track conversions (when implemented)

You can configure your browser to refuse cookies or alert you when cookies are being sent. However, some features of our site may not function properly without cookies, particularly the student portal and course access.

How We Use Your Data

We use the information we collect to:

  • Provide access to EPA 608 certification courses and practice exams
  • Process payments for course purchases
  • Track your learning progress and exam results
  • Communicate with you about your account, courses, and certification
  • Respond to your questions and support requests
  • Improve our website and course offerings
  • Comply with legal obligations

Who We Share Your Data With

We do not sell, trade, or rent your personal information to third parties. We may share your data with the following service providers who assist us in operating our website and delivering our services:

  • Stripe: Payment processing
  • WP Engine: Website hosting
  • LearnDash: Learning management system (course delivery and progress tracking)
  • ProctorU / Meazure Learning: Online exam proctoring services (when you take your EPA 608 certification exam, your information may be shared with the proctoring service to verify your identity and administer the exam)

These providers only have access to the information necessary to perform their specific functions and are obligated to maintain the confidentiality of your data.

How Long We Retain Your Data

Account information and course progress data are retained for as long as your account is active. Since EPA 608 certification does not expire, we retain your records indefinitely to allow you continued access to your course materials and certification records.

If you request deletion of your account, we will remove your personal data within 30 days, except for transaction records which we are required to retain for accounting and legal purposes.

What Rights You Have Over Your Data

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Request a copy of your data in a portable format

To exercise any of these rights, please contact us at [email protected] or call 1-844-EPA-CERT.

How We Protect Your Data

We implement appropriate technical and organizational security measures to protect your personal data, including:

  • SSL/TLS encryption on all pages of our website
  • Secure payment processing through PCI-compliant Stripe
  • Regular security updates to our WordPress installation and plugins
  • Hosting on WP Engine, which provides enterprise-grade security, firewalls, and daily backups

Third-Party Links

Our website may contain links to third-party websites, such as ProctorU for exam scheduling. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child under 16 has provided us with personal data, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Website: https://epacerts.com/contact-us/

Email: [email protected]

Phone: 1-844-EPA-CERT